Renowned for our expertise in file-based production systems, media delivery and transcoding, IP workflows, media storage, test and measurement and remote production our technical expertise is behind many of today’s major broadcasters, high end sports, OTT and enterprise content producers.
Boxer represent a wide range of leading manufacturers including Telestream, Synamedia, Colorfront, AJA and Ateliere. Our customers benefit from manufacturer trained sales and support personnel who constantly upgrade and enhance their expertise to meet with the demands of changing technology.
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OVER 30 YEARS EXPERIENCE
Many of our customers have worked with us through a number of technology shifts, starting with the leap from analogue to digital, moving from tape to file-based workflows and remote production and hybrid technologies today.
So what makes Boxer stand out in the crowd? With Boxer, it’s personal. Our customers work directly with Boxer’s dedicated key account managers who take time to understand their needs, offering strategic advice, bespoke solutions and high quality, reliable products. Our support is personal too. Our engineers are quick to respond, they’re very knowledgeable, on hand remotely or on site make a point of understanding our client’s workflows inside out. In short, our support is second to none.
Don’t take our word for it, here’s some comments from our customers:
"Boxer Systems has been a solid and reliable go-to support service for us for many years. We always find them speedy and helpful."
"Boxer provide an excellent and prompt service whether it is updates, hardware swap out or assistance with building workflows. Given our remote location it is very reassuring to know that we have access to their expertise and are safe in the knowledge that any downtime will be kept to an absolute minimum."
“As a customer of Boxer, we rely heavily on their industry knowledge and product expertise to support any development or operational challenges to ensure we can hit any project or operational deadlines. They are readily available either via remote or on-site support and have a good understanding of local operational workflows to support problem resolve in the shortest period of time. The team are friendly and professional and always a pleasure to work with.”
"We lean on Boxer support to ensure our Telestream Vantage installation is running smoothly, their team provides a fast and expert response to any questions and curveballs we have thrown their way."